Looking for an affordable alternative to Help Scout? Try Helploom
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TL;DR
Help Scout charges $55/month per user. A 3-person team costs $165/month. Helploom charges $29/month total with unlimited users, messages, threads and help center.
4 reasons why Helploom makes more sense
Reason 1: Better free tier
- Help Scout: 25 conversations/month
- Helploom: 30 threads/month. Free forever. No credit card required.
- More generous limits
Reason 2: Lower costs
- Help Scout: Starting plan is $55/month
- Helploom: Only $29/month. Unlimited users, messages, threads and help center
Reason 3: Unlimited team members
- Help Scout: $55/month per user
- Helploom: $29/month for unlimited users
Reason 4: Simpler pricing
- Help Scout: Variable pricing
- Helploom: One price, everything included
- Easy to budget, predicate and scale
Cost Comparison
| Team Size | Help Scout | Helploom | Monthly Savings | Annual Savings |
|---|---|---|---|---|
| 1 person | $55/month | $29/month | $26 | $312 |
| 2 people | $110/month | $29/month | $81 | $972 |
| 3 people | $165/month | $29/month | $136 | $1,632 |
| 5 people | $275/month | $29/month | $246 | $2,952 |
| 10 people | $550/month | $29/month | $521 | $6,252 |
$29
/mo
Helploom
$55
/mo
Help Scout
Feature Comparison
| Feature | Help Scout | Helploom |
|---|---|---|
| Pricing | $55/user/month | $29/month flat |
| Team size | Pay per person | Unlimited included |
| Free plan | 25 conversations/mo | 30 threads/month |
| Setup | Low to moderate | Very low |
Helploom offers unlimited customer support at a fixed, affordable monthly subscription unlike others.