Save up to $1,392 on Intercom
Save up to $792 on Crisp
Save up to $624 on Help ScoutFree
$0/month
Everything you need to get your first conversations flowing.
- Live chat widget (customizable)
- 30 active threads per month
- 3 team seats
- Core help center essentials
- Slack integration
No credit card required
Customer support that doesn't charge you for growing
Live chat, a help center and an AI agent in one shared inbox. Add your whole team for one flat monthly price.
Setup takes three minutes. No credit card required.
Used by teams at
Helploom has been a game changer for us at WisdomCircle! Addressing users queries in real-time has boosted conversion to sign ups and other key metrics within days. The AI chatbot is available 24x7, answering queries especially when our team isn't available. I was also super amazed at how quickly it got set up and we went live within 20 mins. If you care about your users, you must get Helploom!
Joanna SundharamHead of Product at WisdomCircle · Read the case studyFrom the WisdomCircle case study
- 50+support requests in the first 2 days, on the free plan
- 100+requests a day now, with about 1 in 100 needing a person
ZoomShift's own reported results
- 96%of customer support questions are handled in seconds, so customers aren't left waiting
They easily trained the AI to respond better and to flag things that need a person's attention.
Sayury ObandoCustomer Support at ZoomShiftAn AI agent that answers at 2 AM, then hands off to your team
Let AI answer. Step in when needed.
Helploom's AI agent answers customers around the clock from your own content. When it can't find an answer, it hands the conversation to your team.
- Trained on your contentAdd your website, documents, links and FAQs. It answers from those, not the open internet.
- Hands off to a humanIf it can't find the answer, the chat goes to your team and you get notified.
- 50+ languagesIt replies in the language your customer writes in.
- On the Plus plan$59 a month, with 5,000 AI messages included.
Stop paying per seat for customer support
Unlimited conversations, unlimited team members and a help center on one flat monthly price. Most help desks charge for every teammate. Five agents on Zendesk Suite Team costs $345 a month. On Helploom, your whole team is $29.
| Feature | Helploom | Crisp | Intercom | Help Scout | Zendesk |
|---|---|---|---|---|---|
| Live chat | Unlimited | 100 customer profiles | Unlimited | 100 contacts | Suite Team and up |
| Agents/users | Unlimited | 4 | 1 | Unlimited | Priced per agent |
| Help center | Unlimited | $95/m | Unlimited | Unlimited | Suite Team and up |
| Starts at | $29/m | $45/m | $39/m per agent | $55/m | $69/m per agent |
| AI agent | $59/m | $95/m | $0.99 per resolution | $75/m | $1.50–$2.00 per resolution over the included amount |
Zendesk prices from zendesk.com/pricing, checked Nov 9, 2026: Suite Team, billed monthly ($55 per agent billed yearly). Zendesk includes a set number of AI resolutions per agent each month.
Live chat your whole team can answer
No disappearing messages and no per-agent fees. Invite your whole team on paid plans for one monthly price.
- Copy-paste install. Add the widget to any website with one snippet.
- One shared inbox. Everyone works from the same conversations.
- Email follow-up. If a customer leaves, Helploom follows up by email.
A help center that lets customers find answers themselves
Write articles in a simple editor and publish them under your own brand.
- Images and video. Show how things work.
- Collections and instant search. Customers find the right article fast.
- See what helps. Track which articles get viewed and rated helpful.
Set up customer support in three minutes
Add live chat to your website
Copy and paste the Helploom code snippet into your website. Your chat widget is ready to go.
<script type="text/javascript"> window.helploomSettings={clientId:'hl-xyxxpp'};… </script>Identify your customers (optional)
Use Helploom's API to pass logged-in user details, so your team knows who they're talking to.
window.Helploom("identify", { uniqueId, name, email });Start supporting your customers
That's it. You're ready to answer questions, manage conversations and help customers whenever they need you.
One price for your whole team
Start free. Upgrade for unlimited conversations and team members. Add AI when you're ready.
Base
$29/month
Unlimited conversations. Unlimited team members. One monthly price.
- Everything in Free
- Unlimited threads
- Unlimited team members
- Advanced help center, no content limits
- Custom email domain
Plus
Recommended
$59/month
Everything in Base, plus an AI agent trained on your own content.
- Everything in Base
- 5,000 AI messages per month
- 250 MB knowledge base (PDFs, docs or URLs)
- AI trained on your own data
- Priority support from our team
We use Helploom ourselves, every day.
We built Helploom because support tools kept charging by agents, customers or messages. It felt like paying a penalty for growing. Helploom is our attempt at support software that's simple and fair.
The Helploom team
Questions before you start
Anything else? Ask us in the chat, or contact support.
Is Helploom free?
Yes. The free plan includes 30 active conversation threads per month, three team members, and core live chat and help center features. You don't need a credit card to get started.
Does Helploom charge per agent?
No. Base and Plus include unlimited team members, so you can add people to your support team without paying for extra seats.
How does the AI agent work?
It answers customer questions using your knowledge base: website content, documents, links and FAQs. When it can't find an answer, it hands the conversation to your team.
Can I add Helploom to my existing website?
Yes. Paste a small code snippet into your site and the live chat widget appears. There's also an official Framer plugin and a Slack integration.
Can Helploom support customers in different languages?
Yes. The AI agent supports more than 50 languages and replies in the language your customer is using.
Add your next teammate without changing your plan.
Give customers a way to reach you, find answers and get help, even when your team is offline.
Start free. Setup takes three minutes.