Latest Release: 10 Mar

Unlimited customer support

Start free. Unlimited support for $29/m. Offload to AI for $59/m. Live in 3 minutes.

Save up to $1,392 on Intercom

Save up to $1,392 on Intercom

See how

Save up to $792 on Crisp

Save up to $792 on Crisp

See how

Save up to $624 on Help Scout

Save up to $624 on Help Scout

See how

Afternoon 2:52 PM

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Trusted by businesses around the world

WisdomCircleGuzman & BakerBetterDiensMyTagsEngageGPT

A beautiful, calm customer support experience

Meticulously designed for the rest of us.

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Built for you. No enterprise costs or complexity

See how it compares to other tools in depth.

CriteriaHelploomCrispIntercomHelp ScoutZendesk
Live ChatUnlimited100 customer profilesUnlimited100 contactsUnlimited
Agents/usersUnlimited41Unlimited1
Help CenterUnlimited$95/mUnlimitedUnlimited$69/m
Starts at$29/m$45/m$39/m per agent$55/m$69/m per agent
AI Agent$59/m$95/m$0.99 per resolution$75/m$69/m per agent

Helploom has been a game changer for us at WisdomCircle! Addressing users queries in real-time has boosted conversion to sign ups and other key metrics within days. The AI chatbot is available 24x7, answering queries especially when humans agents aren’t available. I was also super amazed at how quickly it got set up and we went live within 20 mins. If you care about your users, you must get Helploom!

Joanna Sundharam

Joanna Sundharam

Case Study
Joanna Sundharam

Live Chat

Unlimited Live Chat

Helploom gives you unlimited live chat unlike others in the market. No tiers, no per user billing, no disappearing messages, no surprises.

  • Start supporting your customers in seconds

    Add live chat to any website with a simple copy-paste.

    Start supporting your customers in seconds

  • Support together

    Invite unlimited teammates and handle all conversations in one, shared inbox.

    Support together

  • Email notifications

    If a customer leaves, Helploom follows up by email. Plus, you get an email on every new request.

    Email notifications

  • Collect warm leads

    Optionally, ask for name and email upfront so you don’t miss potential customers.

    Collect warm leads

  • Availability expectations

    Set out of office hours and response times to set customer expectations.

    Availability expectations

Help Center

Unlimited Help Center

Create a beautiful Help Center with articles, collections, and search. Help customers find answers themselves.

  • Create beautiful articles

    Write articles with a modern editor. Images, video embeds, and more.

    Create beautiful articles

  • Organize with collections

    Group articles into collections to help customers navigate easily.

    Organize with collections

  • Make it yours

    Customize the look and feel of your Help Center to match your brand.

    Make it yours

  • Powerful search

    Customers can quickly find answers with instant search across all your help articles.

    Powerful search

  • Track what helps

    Understand which articles are most viewed and helpful.

    Track what helps

  • SEO, LLMs? Sorted!

    Comes with a sitemap.xml to be crawled by search engines and LLMs.

    SEO, LLMs? Sorted!

AI Agent

Offload to AI for 24/7 support

Helploom's AI chatbot learns from your knowledge base, answers 24/7 and intelligently escalates to human when it needs to. All this at unmatched pricing.

  • Ridiculously simple to setup

    Just add data to your knowledge base to go live.

    Ridiculously simple to setup

  • AI when possible. Human when needed

    AI hands off to you if it doesn't find an answer, and you’re notified instantly.

    AI when possible. Human when needed

  • Stays on script

    Avoids off-topic questions. Only answers from your links, text, Q&A, or your website.

    Stays on script

  • Multilingual support

    Serves in 50+ languages. Automatically answers in your customer's language.

    Multilingual support

  • Custom Instructions

    Add custom rules for your business or customers. E.g., "Suggest calling us if customer is angry."

    Custom Instructions

  • Available 24/7

    Complements your team, supports 24/7, even when your team is offline.

    Available 24/7

The story behind Helploom

We depend on Helploom every day too, and we're obsessed with making it the best customer support tool out there.

Every customer support tool out there is overwhelming, bloated and overpriced. They charge by agents, customers, or messages. They punish you for growing.

Helploom is our way of building a customer support tool that’s simple, fair, and built with intention and care.

We rely on Helploom every day too, so it's always getting better. If you have ideas or feedback, we'd love to hear from you.

We hope Helploom helps you get closer to your customers and build a business that’s loved, respected, and celebrated. Can't wait to have you on the other side!

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Pricing that's simple, transparent and fair

Flat, best in class pricing in the market.

MonthlyYearly

  • Free

    Everything you need to get your first conversations flowing. No strings attached.

    $0

    /month

    • Free forever
    • Live Chat Widget (Customizable)
    • 30 Active Threads per month
    • 3 Team Seats
    • Core Help Center essentials
    • Slack Integration (Stay notified)
    • Basic Support from our team
    • No Credit Card Required

  • Base

    Unrestricted access for your entire team. No limits, no surprises.

    $29

    /month

    • Everything in Free, plus:
    • Unlimited Threads
    • Unlimited Team Members
    • Advanced Help Center: No content limits
    • Custom Email Domain
    • Priority Support from our team

  • PlusRecommended

    Our most popular choice. Put your support on autopilot with custom-trained AI.

    $59

    /month

    • Everything in Base, plus:
    • 5,000 AI Messages per month
    • 250 MB Knowledge Base (Upload PDFs, Docs, or URLs)
    • Intelligent Auto-Pilot: AI trained on your specific data
    • Priority Support from our expert team

Frequently Asked Questions

If you have any other questions, reach out to us through chat at the bottom right corner of your screen.

Takes less than 3 minutes to setup

Simple by design, from day one to every day.

  1. 1

    Add with a simple copy-paste

    Set up in under a minute. Loads instantly at just 0.5 KB.

    <script type="text/javascript">
  window.helploomSettings={clientId:'hl-xyxxpp'};(function(){var w=window...
</script>

  2. 2

    (Optional) Identify your users

    Use our API to pass logged-in user details so you always know who's messaging you.

    window.Helploom("identify", {
  uniqueId: string,
  name?: string,
  email?: string
});

  3. 3

    That's it!

    All set! Your customers can now get in touch with you anytime.

    Your Business

    How do you buy licenses in bulk?

Customers who feel heard become customers who stay.