How to fix users abandoning checkout for Real Estate Agencies?

Posted on by Preet Mishra

Cart abandonment is costing Real Estate Agencies an average of 67% of potential revenue. That's $4.6 trillion lost globally each year.

Why does this happen?

Customers abandon checkout because of unexpected costs, complex forms, or payment concerns. Real Estate Agencies lose sales when customers can't get quick answers to their questions.

What's the fix?

Deploy live chat during checkout to address concerns in real-time. Offer instant support for payment issues and shipping questions.

Pro tip: Many Real Estate Agencies also struggle with slow response times and poor customer satisfaction. These issues are often interconnected and can be solved together with a comprehensive customer support strategy.

How to implement?

Ready to fix users abandoning checkout for your Real Estate Agencies? Follow these steps:

  1. Add live chat or AI chatbot to checkout pages
  2. Set up automated responses for common payment questions
  3. Offer real-time order assistance
  4. Send abandoned cart recovery messages with support

PS: Make sure you're not dealing with inefficient support workflows that may potentially hinder your efforts.

Try Helploom for free

Don't let users abandoning checkout hold back your Real Estate Agencies. With the right customer support strategy, you can turn this challenge into a competitive advantage.

Real Estate Agencies using Helploom typically see:

  • 35% reduction in cart abandonment
  • 25% increase in customer satisfaction
  • 60% faster response times

Related resources for Real Estate Agencies

If you're running Real Estate Agencies, you might also be dealing with these common challenges:

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