TL;DR

Crisp charges you based on the messages (contacts) and seats. $45/month for 4 seats, $95/month for 10 seats. Help center is only available on the $95/month plan.

Helploom charges $29/month for unlimited messages, threads, seats and help center. There's a free plan, too.

5 reasons why Helploom makes more sense

Reason 1: Unlimited chat threads and messages

• Crisp: Starts with 100 contacts/month (what are contacts? Good luck figuring it out on their website)
• Helploom: Unlimited threads and messages (and no complicated terms like "contacts")

Reason 2: Unlimited team members

• Crisp: $45/month for 4 seats, $95/month for 10 seats
• Helploom: $29/month for unlimited seats

Reason 3: Lower base price

• Crisp: $45/month minimum
• Helploom: $29/month
• Save $192 every year from the start

Reason 4: Help Center is included

• Crisp: Help center requires $95/month plan
• Helploom: All features in base plan
• No tier restrictions

Reason 5: Simpler pricing

• Crisp: Complex tiered structure
• Helploom: One price, everything included
• Easy to understand

Cost Comparison

Team Size	Crisp Cost	Helploom Cost	Annual Savings
4 people	$45/month	$29/month	$192
10 people	$95/month	$29/month	$792
15 people	$145/month	$29/month	$1,392

Feature Comparison

Feature	Crisp	Helploom
Base price	$45/month	$29/month
Team size	Pay per seat	Unlimited included
Help center	$95/month plan	Unlimited included
AI chatbot	$95/month plan	$59/month
Pricing model	Variable, grows with your business	Flat rate

Helploom offers unlimited customer support at a fixed, affordable monthly subscription unlike others.