Looking for an affordable alternative to Intercom? Try Helploom
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TL;DR
Intercom starts at $39/month/seat and scales with usage. They charge you per seat. They charge you $0.99 per Fin resolution. It doesn't have a free plan.
Helploom charges $29/month flat with unlimited team members. The AI agent is $59/month for 5000 messages. Over all, it's cheaper than Intercom. There's a free forever plan.
Intercom is bloated, complicated and is full of features you'll never know about. Helploom is built specifically for customer support. It's crisp.
5 reasons why Helploom makes more sense
Reason 1: Free forever plan
- Intercom: No free plan
- Helploom: Free forever plan. No credit card required
Reason 2: Lower costs
- Intercom: $39/month minimum
- Helploom: $29/month
Reason 3: Unlimited team members
- Intercom: Additional cost per person
- Helploom: Unlimited included
- Add team members without extra fees
Reason 4: Focused on support
- Intercom: Bloated and complicated. Marketing features, product tours, etc
- Helploom: Built specifically for customer support
- No unnecessary features
Pricing Comparison
| Plan | Intercom | Helploom |
|---|---|---|
| Free tier | Not available | 30 threads/month |
| Entry level | $39/month | $29/month |
| Team members | Additional cost | Unlimited included |
| AI features | $0.99/resolution | $59/month (5000 messages) |
$29
/mo
Helploom
$39
/mo
Intercom
Helploom offers unlimited customer support at a fixed, affordable monthly subscription unlike others.