Your customer support bill shouldn’t grow faster than your business
Start free. Unlimited support for $29/m. Offload to AI for $59/m. Live in 3 minutes.
Trusted by smart businesses
Start free. Unlimited support for $29/m. Offload to AI for $59/m. Live in 3 minutes.
Live Chat
Helploom gives you unlimited live chat unlike others in the market. No tiers, no per user billing, no disappearing messages, no surprises.
Add live chat to any website with a simple copy-paste.
Invite unlimited teammates and handle all conversations in one, shared inbox.
If a customer leaves, Helploom follows up by email. Plus, you get an email on every new request.
Optionally, ask for name and email upfront so you don’t miss potential customers.
Help users notice your support button with notification previews.
Help Center
Create a beautiful Help Center with articles, collections, and search. Help customers find answers themselves.
Write articles with a Notion-like editor. Format content, add images, embed videos, and structure your documentation.
Group related articles into collections to help customers navigate and discover relevant content easily.
Customize the look and feel of your Help Center to match your brand.
Customers can quickly find answers with instant search across all your help articles.
See which articles are most viewed and helpful. Understand what customers are searching for to improve your content.
Your help center is automatically optimized for search engines, helping customers find answers through Google and other search engines.
AI Agent
Helploom's AI chatbot learns from your knowledge base, answers 24/7 and intelligently escalates to human when it needs to. All this at unmatched pricing.
Add links, text snippets, Q&A, or your website. The AI answers directly from your knowledge base and avoids off-topic questions.
When the AI is unable to find a relevant answer, it hands off seamlessly. You get an email notification instantly to jump in.
Serves globally in 50+ languages. The AI figures out the language and responds in multiple languages out of the box.
No coding. No complex setup. Just add data to your knowledge base and you're live in minutes.
Add custom rules for your business or customers. E.g., "Always greet the customer with a science joke."
Your AI agent complements the team. It supports customers round the clock, even when your team is offline.
Helploom has been a game changer for us at WisdomCircle! Addressing users queries in real-time has boosted conversion to sign ups and other key metrics within days. The AI chatbot is available 24x7, answering queries especially when humans agents aren’t available. I was also super amazed at how quickly it got set up and we went live within 20 mins. If you care about your users, you must get Helploom!
Joanna Sundharam
Head of Product, WisdomCircle
| Point | Helploom | Crisp | Intercom | Help Scout | Zendesk |
|---|---|---|---|---|---|
| Live Chat | Unlimited | 100 customer profiles | Unlimited | 100 contacts | Unlimited |
| Agents/users | Unlimited | 4 | 1 | Unlimited | 1 |
| Help Center | Unlimited | $95/m | Unlimited | Unlimited | $69/m |
| Starts at | $29/m | $45/m | $39/m per agent | $55/m | $69/m per agent |
| AI Agent | $59/m | $95/m | $0.99 per resolution | $75/m | $69/m per agent |
I depend on Helploom every day too, and I’m obsessed with making it the best customer support tool out there.
Hi, I'm Preet!
Every customer support tool out there is overwhelming, bloated and overpriced. They charge by agents, customers, or messages. They punish you for growing.
Helploom is my way of building software that’s simple, fair, and built with intention and care.
I rely on Helploom every day too, so it's always getting better. If you have ideas or feedback, I'd love to hear from you.
I hope Helploom helps you get closer to your customers and build a business that’s loved, respected, and celebrated. Can't wait to have you on the other side!
Flat, best in class pricing in the market.
Best for getting a taste without any commitment. Free forever.
$0
/month
Unlimited threads, unlimited team members. Flat pricing.
$29
/month
Automated AI support powered by your own knowledge base.
$59
/month
If you have any other questions, please reach out to me from the bottom right corner of your screen.
Simple by design, from day one to every day.
1
Set up in under a minute. Loads instantly at just 0.5 KB.
<script type="text/javascript">
window.helploomSettings={clientId:'hl-xyxxpp'};(function(){var w=window...
</script>2
Use our API to pass logged-in user details so you always know who's messaging you.
window.Helploom("identify", {
uniqueId: string,
name?: string,
email?: string
});3
All set! Your customers can now get in touch with you anytime.
Your Business