TL;DR

Freshdesk charges $19/month per agent with a clunky, outdated UI. A software that feels like 1900s. A 5-person team costs $95/month.

Helploom charges $29/month with unlimited agents with a beautiful UI and exceptional user experience! There's a free forever plan, too.

4 reasons that make Helploom a better choice

Reason 1: Unlimited agents included

• Freshdesk: $19/month per agent
• Helploom: $29/month for unlimited agents
• Never worry about adding more agents or team members

Reason 2: Simple, modern interface

• Freshdesk: Complex workflows and automation
• Helploom: Clean, focused interface. A software that both of you and your customers will love

Reason 3: Faster setup

• Freshdesk: Days of configuration
• Helploom: Minutes to start
• Start helping customers same day

Reason 4: Lower cost for teams

• Freshdesk: $38/month for 2 people, $95/month for 5
• Helploom: $29/month regardless of team size
• Better value as team grows

Cost Comparison

Team Size	Freshdesk	Helploom	Monthly Savings
2 people	$38/month	$29/month	$9
3 people	$57/month	$29/month	$28
5 people	$95/month	$29/month	$66
10 people	$190/month	$29/month	$161

Feature Comparison

Feature	Freshdesk	Helploom
Pricing	$19/agent/month	$29/month flat
Team size	Pay per person	Unlimited included
Setup time	Days	Minutes
Interface	Clunky, outdated	Beautiful, modern
Complexity	High	Low
Best for	Large support teams	Small businesses

Helploom offers unlimited customer support at a fixed, affordable monthly subscription unlike others.