Looking for an affordable alternative to Zendesk? Try Helploom
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TL;DR
Zendesk charges $69/month per agent. For a 3-person team, that's $207/month. Helploom charges $29/month total with unlimited agents.
Overall, Zendesk is expensive and complicated. Helploom is a better choice with unlimited messages, users and agents. There's a free forever plan, too.
3 reasons why Helploom is a smarter choice
Reason 1: Lower costs
- Zendesk: Starting plan is $69/month
- Helploom: Only $29/month. Unlimited agents, messages, threads and help center
- Save $40 every month right away
Reason 2: Unlimited agents
- Zendesk: $69/month per agent
- Helploom: $29/month for unlimited agents
- Save $178/month with a 3-person team
Reason 3: Simple setup
- Zendesk: Days to weeks of configuration
- Helploom: Minutes to get started
- No complex workflows to learn
Cost Comparison
| Team Size | Zendesk | Helploom | Annual Savings |
|---|---|---|---|
| 1 agent | $69/mo | $29/mo | $480 |
| 3 agents | $207/mo | $29/mo | $2,136 |
| 5 agents | $345/mo | $29/mo | $3,792 |
$29
/mo
Helploom
$69
/mo
Zendesk
Feature Comparison
| Feature | Zendesk | Helploom |
|---|---|---|
| Pricing | $69/agent/month | $29/month flat |
| Team size | Pay per person | Unlimited included |
| Setup time | Days to weeks | Minutes |
| Complexity | High | Low |
Helploom offers unlimited customer support at a fixed, affordable monthly subscription unlike others.